Mole Valley Farmers began life more than 50 years ago, when a group of farmers from the South Molton area created an agricultural buying-group. The success of this early enterprise has resulted in the Mole Valley Farmers family of companies becoming a leading agricultural supply business spanning the length of Britain, with holdings in Wales and more recently Scotland. This includes Mole Valley Farmers branches and Bridgman’s stores across the South West, Mole Country Stores, Cox & Robinson farm direct outlets in the South and East of England, and manufacturing sites across England, and Scotland.
Last year the company’s total turnover was £420 million and it employed 2100 staff.
As UK agriculture continues to consolidate, Mole Valley Farmers is committed to ensuring greater choice, protecting farming members from the impact of fewer suppliers and the threat of higher costs. They also aim to offer high levels of customer service and the widest range of keenly priced, quality products.
Mole Valley Farmers has reward schemes for both Farmer and Country Members, which offer a mix of special discounts.
The company puts excellent customer care at the heart of the business. Employees are encouraged to ‘go the extra mile’ for customers, resulting in greater staff satisfaction, which in turn helps the company to stand out from its competitors.
Commercial Director Keith Ockenden explains:
“The Mole Valley Farmers family of companies is about providing services to help farmers improve their productivity and profitability. To this end, several initiatives have been established including veterinary services, ruminant and crop nutrition, feed, distribution and logistics. For thousands of farmers we are already the supplier of choice and therefore we must ensure our standards, knowledge and service levels exceed their expectations.”